Instructor Led Desk Training - Training Resources
Desk Training Provider? - Tell us about your Training!
Please select the location nearest to you:
India
Canada
United Kingdom
United States
Phillipines
Australia
Singapore
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From Vyomlabs Pvt. Ltd.
Accredited ITIL V2 Foundations
...
Training Highlights
* Introduction
* Service Desk & Incident Management
* Problem Management
* Configuration Management
* Change Management
* Release Management
* Service Level Management
* Availability Management
* Capacity Management
* Business Continuity and IT Service Continuity Management
* Financial Management for IT
more...
...
Training Highlights
* Introduction
* Service Desk & Incident Management
* Problem Management
* Configuration Management
* Change Management
* Release Management
* Service Level Management
* Availability Management
* Capacity Management
* Business Continuity and IT Service Continuity Management
* Financial Management for IT
more...
From Last Minute Training
Citrix Presentation Server 45 and XenApp 50 for Windows Server 2003 Admin
This course is intended for IT professionals, such as server, network, systems and help desk administrators familiar with Microsoft Windows environments. (Systems engineers, analysts, consultants, and architects are also appropriate candidates)
more...
IPSR - ITIL Practitioner Support and Restore
This new program replaces the individual Service Desk / Incident management & Problem Management Practitioner courses. It focuses on the implementation, management, & optimization of integrated processes required for achieving Service & Support.
more...
Citrix Presentation Server 45 and XenApp 50 for Windows Server 2003 Administration
This course is intended for IT professionals, such as server, network, systems and help desk administrators familiar with Microsoft Windows environments. (Systems engineers, analysts, consultants, and architects are also appropriate candidates)
more...
Citrix Presentation Server 45 and XenApp 50 for Windows Server 2003 Administration 5 day course
This course is intended for IT professionals, such as server, network, systems and help desk administrators familiar with Microsoft Windows environments. (Systems engineers, analysts, consultants, and architects are also appropriate candidates)
more...
Citrix Presentation Server 45 and XenApp 50 for Windows Server 2003 Administration - Nexient
... professionals, such as server, network, systems and help desk administrators familiar with Microsoft Windows environments. Systems engineers, analysts, consultants, and architects are also appropriate candidates for this course.
Performance Objectives
Upon successful completion of this course, learners will be able to:
Install XenApp in a Windows Server 2003 environment
Install
more...
Network 5 Days
In this course students learn skills that help prepare for the CompTIA Network+ certification, 2005 objectives (exam N10-003). The course describes the major networking technologies, systems, skills, and tools used in modern PC-based computer networks.
This course is intended for entry-level computer support professionals with basic knowledge of computer hardware, software, and operating systems,
more...
ITSM Metrics (KPIs and TCO) Practitioner Support and Restore - 3
Location: Ottawa Date: 2008-03-31
List Price: $2495 Offered Price: $1996.00
Seats Available: 2
This course focuses on implementing ITSM metrics to help manage and control the support and restore activities, processes and functions to deliver optimal business value. The practitioner will learn what s required to validate, direct, justify and intervene when necessary to drive efficiency,
more...
ITIL Foundation Certification
...TIL
o IT Service Management
o Service Desk
o Service support processes
Incident management
Problem management
Release management
Change management
Configuration management
o Review
* Day two
o Technical, tactical, and strategic view
o IT
more...
...TIL
o IT Service Management
o Service Desk
o Service support processes
Incident management
Problem management
Release management
Change management
Configuration management
o Review
* Day two
o Technical, tactical, and strategic view
o IT
more...
From Harlequin Solutions.
Photoshop CS2 Advanced
This course is for those who wish to explore more advanced design features. You will gain experience with more complex techniques using channels, masks, separations and pen paths.
Prerequisites: Delegates should have sound knowledge of Photoshop or should at least have attended our Photoshop Intermediate course.
Who Should Attend: Designers, photographers and artworkers
more...
This course is for those who wish to explore more advanced design features. You will gain experience with more complex techniques using channels, masks, separations and pen paths.
Prerequisites: Delegates should have sound knowledge of Photoshop or should at least have attended our Photoshop Intermediate course.
Who Should Attend: Designers, photographers and artworkers
more...
InDesign CS2 for QuarkXPress Users
This course is designed to make the transition to Adobe InDesign effortless and effective without the loss in productivity. With this aim in mind, course content focuses on the similarities between the two applications, and also highlights additional
Prerequisites: Delegates should have good working knowledge of QuarkXPress.
Who Should Attend: Designers, production staff or print professionals
more...
This course is designed to make the transition to Adobe InDesign effortless and effective without the loss in productivity. With this aim in mind, course content focuses on the similarities between the two applications, and also highlights additional
Prerequisites: Delegates should have good working knowledge of QuarkXPress.
Who Should Attend: Designers, production staff or print professionals
more...
InDesign CS2 Introduction
This course is designed to familiarise users with the page layout and design features of InDesign.
At the end of the course delegates will feel confident to produce single and multi-page documents.
more...
This course is designed to familiarise users with the page layout and design features of InDesign.
At the end of the course delegates will feel confident to produce single and multi-page documents.
more...
InDesign CS2 Advanced
This two-day course will cover advanced text handling and text wrapping techniques, working with tables, drawing in InDesign, advanced methods of working with process and spot colours, using object libraries, InDesign s advanced transparency options and creating customised pdfs. You will also explore InDesign shortcuts, workflow management issues and receive hints and tips from experienced
more...
This two-day course will cover advanced text handling and text wrapping techniques, working with tables, drawing in InDesign, advanced methods of working with process and spot colours, using object libraries, InDesign s advanced transparency options and creating customised pdfs. You will also explore InDesign shortcuts, workflow management issues and receive hints and tips from experienced
more...
Photoshop CS2 Intermediate
This intermediate course is for anyone wanting to gain a much higher level of understanding for the more advance features of Adobe Photoshop. It is an intensive course with hands on experience.
more...
This intermediate course is for anyone wanting to gain a much higher level of understanding for the more advance features of Adobe Photoshop. It is an intensive course with hands on experience.
more...
Photoshop CS2 Introduction
Adobe Photoshop is the industry standard image manipulation tool.
This course, aimed at those who have never used the application, will introduce the essential tools and techniques through hands-on exercises and theory. Delegates will gain an understanding of Photoshop to use it with confidence.
more...
Adobe Photoshop is the industry standard image manipulation tool.
This course, aimed at those who have never used the application, will introduce the essential tools and techniques through hands-on exercises and theory. Delegates will gain an understanding of Photoshop to use it with confidence.
more...
From BodhiH Training Solutions
Time Management
...ning, assertiveness, setting priorities, decision-making, desk and paper management, and communication skills. They will have the skills to manage their priorities; manage themselves to get things done on time; be assertive with colleagues and managers and learn how to say a noa ; gain sufficient time to complete their most important tasks; effective daily planning; prioritize and schedule
more...
From ITSM Academy
ITIL V3 Lifecycle Course Service Operation - Accredited
...ation and stakeholder management, organization of Service Desk, Technical Management, and Application Management and the use of underpinning tools and technologies.
Embedded into the three (3) day Service Operation course is our unique virtualization, Living the Lifecycle . Woven through all of ITSM Academy's ITIL V3 Certification classes, this virtualization brings V3 processes and
more...
ITIL V3 Capability Course OSA - Operational Support and Analysis
...ent
- Access Management
- Problem Management
- Service Desk
- Technical Management
- IT Operations Management
- Application Management
Embedded into the OSA course is our unique virtualization, Living the Lifecycle . Woven through all of ITSM Academy's ITIL V3 Certification classes, this virtualization brings V3 processes and concepts to life. Within a virtual business environment,
more...
From kssinfotech
learn basic computers, accounts , dtp ,web page designing
join for various courses in computers like basic computers ( word, spread sheets, presentations & internet applications)
Diploma in desk top publishing
Diploma in Web Page Design
Advance diploma in softwareTestings
Certified courses in cgfns ,nclex-rn, ielts
Computer Hardware courses ( A ,N ,MCSE,CCNA)
Advance diploma in Software Engineering
We also conduct spoken english & call centre
more...
join for various courses in computers like basic computers ( word, spread sheets, presentations & internet applications)
Diploma in desk top publishing
Diploma in Web Page Design
Advance diploma in softwareTestings
Certified courses in cgfns ,nclex-rn, ielts
Computer Hardware courses ( A ,N ,MCSE,CCNA)
Advance diploma in Software Engineering
We also conduct spoken english & call centre
more...
From MSIUniversity
AdminStudio 9.x - Web Based Training
Course Level - Beginner / Intermediate
Course Offering - Web Based
Course Duration - 12 hrs (Web Based)
Cost - $359 (Web Based) per student
Who Should Attend - Course designed for Packagers, System Administrators, IT Help Desk professionals
Note : The Web based course is a beginner course and does not cover some of the advanced level topics. We can also provide you with a custom web
more...
Course Level - Beginner / Intermediate
Course Offering - Web Based
Course Duration - 12 hrs (Web Based)
Cost - $359 (Web Based) per student
Who Should Attend - Course designed for Packagers, System Administrators, IT Help Desk professionals
Note : The Web based course is a beginner course and does not cover some of the advanced level topics. We can also provide you with a custom web
more...
Packaging Applications with Macrovision AdminStudio 9.x
Course Level - Beginner / Intermediate
Course Offering - Class Room setting
Course Duration - 4 Days (Classroom)
Cost - $1599. 99 (Classroom)
Who Should Attend - Course designed for Packagers, System Administrators, IT Help Desk professionals
more...
Course Level - Beginner / Intermediate
Course Offering - Class Room setting
Course Duration - 4 Days (Classroom)
Cost - $1599. 99 (Classroom)
Who Should Attend - Course designed for Packagers, System Administrators, IT Help Desk professionals
more...
From Focus on Training
ITIL Foundation - Service Mgt v3
The latest version of ITIL (IT Infrastructure Library v3) provides a detailed set of best practice for IT Service Management. This foundation course introduces ITIL as a whole - in the context of the service lifecycle.
ITIL embodies practices deployed by the world's most successful organisations to optimise their IT services. This Foundation course will introduce key ITIL processes including
more...
The latest version of ITIL (IT Infrastructure Library v3) provides a detailed set of best practice for IT Service Management. This foundation course introduces ITIL as a whole - in the context of the service lifecycle.
ITIL embodies practices deployed by the world's most successful organisations to optimise their IT services. This Foundation course will introduce key ITIL processes including
more...
From MOST (Mac OS Training)
Mac OS X Troubleshooting & Maintenance
Mac Troubleshooting and Maintenance - OS X
Description:
Are you torn between upgrading your Mac or buying a new one? Is your company moving to OS X? Just what is OS X 10.2, 10.3 and 10.4 and how do they work? Get your hands dirty "under the hood" of OS X and find the tools and answers you're looking for on troubleshooting memory, hard drives that are running and have crashed, power
more...
Mac Troubleshooting and Maintenance - OS X
Description:
Are you torn between upgrading your Mac or buying a new one? Is your company moving to OS X? Just what is OS X 10.2, 10.3 and 10.4 and how do they work? Get your hands dirty "under the hood" of OS X and find the tools and answers you're looking for on troubleshooting memory, hard drives that are running and have crashed, power
more...
From Icon Consultancy & Education Ltd
Conflict Management
... position, confrontational situations at airport check in desk for example or simply operating in an environment where there is likely be anti social behaviour - this course will be tailored to suit the specific needs of your organisation.
The course is typically run over two days and comprises both classroom learning and scenario based training
Candidates will learn a host of skills
more...
... position, confrontational situations at airport check in desk for example or simply operating in an environment where there is likely be anti social behaviour - this course will be tailored to suit the specific needs of your organisation.
The course is typically run over two days and comprises both classroom learning and scenario based training
Candidates will learn a host of skills
more...
From Trimentus Technologies Pvt Ltd.
certified ITIL v2 Service Manager in April 6 to April 18 at Chennai
...rvice Level Management - The Quest for Quality
# Service Desk - The a Diamonda
# Incident Management - Getting Back to Work
# Problem Management - Understanding Why We Fail
# Availability Management - As They Like It
# Security Management - Protecting the Core
# Configuration Management - All the Bits and Pieces
# Change Management a Coping with the Inevitable
# Release Management
more...
...rvice Level Management - The Quest for Quality
# Service Desk - The a Diamonda
# Incident Management - Getting Back to Work
# Problem Management - Understanding Why We Fail
# Availability Management - As They Like It
# Security Management - Protecting the Core
# Configuration Management - All the Bits and Pieces
# Change Management a Coping with the Inevitable
# Release Management
more...
ITIL v3 Foundation
...ng, inclusive of support, network administration and help desk is around US$ 70-85 billion!"[1]
a ITIL is recognized as the de facto standard for IT Service Management: Formally adopted by U. K., E. U. and Canada Government as well as private enterprises
a ITIL figures twice in the "Top 15 Highest Paying Certifications in the Technology Industry" [2]
a Organizations using ITIL
more...
From LearnVirtual
Rendering and Animation Using Artlantis - Creating Animation Paths in Artlantis Studio
...training program that allows you to learn right from your desk!
Beginning in June, LearnVirtual will offer a four-part series of classes that focus on rendering and animation using Artlantis.
The first advanced rendering tool that ArchiCAD users turned to when they wanted to quickly and easily create photorealistic renderings and animations was Artlantis. The latest versions of Artlantis
more...
...training program that allows you to learn right from your desk!
Beginning in June, LearnVirtual will offer a four-part series of classes that focus on rendering and animation using Artlantis.
The first advanced rendering tool that ArchiCAD users turned to when they wanted to quickly and easily create photorealistic renderings and animations was Artlantis. The latest versions of Artlantis
more...
Rendering and Animation Using Artlantis - Creating Animated Objects in Artlantis Studio
...training program that allows you to learn right from your desk!
Beginning in June, LearnVirtual will offer a four-part series of classes that focus on rendering and animation using Artlantis.
The first advanced rendering tool that ArchiCAD users turned to when they wanted to quickly and easily create photorealistic renderings and animations was Artlantis. The latest versions of Artlantis
more...
...training program that allows you to learn right from your desk!
Beginning in June, LearnVirtual will offer a four-part series of classes that focus on rendering and animation using Artlantis.
The first advanced rendering tool that ArchiCAD users turned to when they wanted to quickly and easily create photorealistic renderings and animations was Artlantis. The latest versions of Artlantis
more...
Rendering and Animation Using Artlantis - Fine Tuning Materials in Artlantis
...training program that allows you to learn right from your desk!
Beginning in June, LearnVirtual will offer a four-part series of classes that focus on rendering and animation using Artlantis.
The first advanced rendering tool that ArchiCAD users turned to when they wanted to quickly and easily create photorealistic renderings and animations was Artlantis. The latest versions of Artlantis
more...
...training program that allows you to learn right from your desk!
Beginning in June, LearnVirtual will offer a four-part series of classes that focus on rendering and animation using Artlantis.
The first advanced rendering tool that ArchiCAD users turned to when they wanted to quickly and easily create photorealistic renderings and animations was Artlantis. The latest versions of Artlantis
more...
From VKG Associates, Inc
Technology and Critical Business Skills Training
VKG Associates, Inc.'s
Critical Business Skills training programs include:
- Courtesy in the Government
- Listening Skills
- Proofreading and Editing
- Better Office Skills and Services
- Basic Filing
- Women and Self-Esteem
- Organizing Your Workspace
- Office Automation
- Grammar Review
- Performance Appraisal
- Curriculum Development
- Character Education
- Assertiveness
more...
From FGI Ltd
ITIL Practitioner Courses With Examination
3 Day course, all prices are inclusive of exam and course materials. The course completes with a one and a quarter hour written assignment (essay style) and a one hour closed-book multiple-choice paper consisting of 25 questions. The questions will be based on a Case Study and a set of discipline specific appendices to the Case Study.
Courses Included Are:
Change Management
Configuration
more...
3 Day course, all prices are inclusive of exam and course materials. The course completes with a one and a quarter hour written assignment (essay style) and a one hour closed-book multiple-choice paper consisting of 25 questions. The questions will be based on a Case Study and a set of discipline specific appendices to the Case Study.
Courses Included Are:
Change Management
Configuration
more...
From Organize it,
Clear Your Desk. Clear Your Mind. Organize it. (r)
Are your employees asking nedign to get organized? Is your company able to provide this type of training? Organize it, a division of Productivity Partners, Inc., has been providing on-site organizing and time management training for Fortune 500 companies since 1992. Our goal is to improve employee focus and job performance while reducing stress levels. The outcome for the organization is increased
more...
Are your employees asking nedign to get organized? Is your company able to provide this type of training? Organize it, a division of Productivity Partners, Inc., has been providing on-site organizing and time management training for Fortune 500 companies since 1992. Our goal is to improve employee focus and job performance while reducing stress levels. The outcome for the organization is increased
more...
From Computer Helpers Support Centers
How 2 Create a Happy Pc for Your Online Social Networking
If you are like most folks, your Pc has become much like a 2nd vehicle, used around 3 to 5 hours a day, perhaps more. There are an accumulation of issues that arise, mostly with Pc's which can SLOW DOWN your computer. We will endeavor, through our self guided learning system, the '5 Steps 2 A Happy Pc' to inform you on these essential steps to ensure that your personal vehicle supports you online.
more...
From ISTAFFPHILIPPINES Training Center
Housekeeping Room Attendant Training and other courses
Courses Offered:
1. Professional Housekeeping
2. Front Desk/ Receptionist Training
3. Faculty Development Training/ Seminar
4. Advance Communication English
more...
From LeoSoft Consultants
Telecommunications in Transitiontraditonal to VOIP
...and applications
E. Merging the Support Systems
1. Help desk
2. Installation and repair technicians
3. Planning and provisioning
4. Procurement
F. Avoiding Switched Access Charges and Regulatory Fees
G. Avoiding Proprietary Hardware and Software
H. The End of Geography
Part 3: Nuts and Bolts
With a good understanding of "what", "how" and "why", the next two chapters drill into
more...
From Optimal IT Solutions
Microsoft Office
Desk-side training customized specificially to your needs for Microsoft Word, Excel, Outlook, Access, PowerPoint, Publisher, and Project.
more...
From Spectra Mind Solutions
Prep Courses for ISEB Certifications with 100% job Guarantee.
...L
2. SERVICE SUPPORT
Configuration Management
Service Desk
Incident Management
Problem Management
Change Management
Release Management
3. SERVICE DELIVERY
Service Level Management
Capacity Management
IT Service Continuity Management
Financial Management for IT Services
Availability Management
Start Date: 01 December 07
Duration: 10 Days (2Hrs/Day)
Fees: Rs.
more...
...L
2. SERVICE SUPPORT
Configuration Management
Service Desk
Incident Management
Problem Management
Change Management
Release Management
3. SERVICE DELIVERY
Service Level Management
Capacity Management
IT Service Continuity Management
Financial Management for IT Services
Availability Management
Start Date: 01 December 07
Duration: 10 Days (2Hrs/Day)
Fees: Rs.
more...
From Orion Training and Performance Management
A Certificate III in Hospitality (Operations)
A Certificate III in Hospitality (Operations) is designed to reflect the role of hospitality employees who perform a range of skilled operations with the need to apply discretion and judgement. It allows for the multi-skilling requirements of many hospitality businesses. The qualifications offers a broad selections of units to cover training in operations such as:
Front Desk Attendant in a
more...
A Certificate III in Hospitality (Operations) is designed to reflect the role of hospitality employees who perform a range of skilled operations with the need to apply discretion and judgement. It allows for the multi-skilling requirements of many hospitality businesses. The qualifications offers a broad selections of units to cover training in operations such as:
Front Desk Attendant in a
more...
Diploma of Business (Frontline Management)
The roles of frontline managers vary according to the organisation and the scope of their position. Workers with this qualification could be team leaders, supervisors, front desk managers, line managers in a wide range of organisations across the full diversity of Australian business, for example manufacturing, hospitality and retail.
more...
The roles of frontline managers vary according to the organisation and the scope of their position. Workers with this qualification could be team leaders, supervisors, front desk managers, line managers in a wide range of organisations across the full diversity of Australian business, for example manufacturing, hospitality and retail.
more...
Certificate IV in Business (Frontline Management)
The roles of frontline managers vary according to the organisation and the scope of their position. Workers with this qualification could be team leaders, supervisors, front desk managers, line managers in a wide range of organisations across the full diversity of Australian business, for example manufacturing, hospitality and retail.
more...
The roles of frontline managers vary according to the organisation and the scope of their position. Workers with this qualification could be team leaders, supervisors, front desk managers, line managers in a wide range of organisations across the full diversity of Australian business, for example manufacturing, hospitality and retail.
more...
From Helix Service Management Services Ltd.
ITIL PRACTITIONER SERVICE DESK & INCIDENT MANAGEMENT
... * Ability to plan for the implementation of the Service Desk and Incident Management
* Ability to develop and improve the Customer and Business focus of the Service Desk
* Knowledge of the interdependencies between Incident Management and the other IT Service Management processes
* Awareness of the support tools and techniques used within the Service Desk and Incident Management
more...
... * Ability to plan for the implementation of the Service Desk and Incident Management
* Ability to develop and improve the Customer and Business focus of the Service Desk
* Knowledge of the interdependencies between Incident Management and the other IT Service Management processes
* Awareness of the support tools and techniques used within the Service Desk and Incident Management
more...
ITIL PRACTITIONER
...ing the course.
The following courses are offered
Service Desk/Incident
Configuration
Problem
Change
Service Level
Capacity
Availability
Financial
Who should attend
These courses are designed for those already working in the relevant discipline, who would like to broaden their knowledge of the subject and wish to gain a suitable qualification to demonstrate their level of competence, ability
more...
...ing the course.
The following courses are offered
Service Desk/Incident
Configuration
Problem
Change
Service Level
Capacity
Availability
Financial
Who should attend
These courses are designed for those already working in the relevant discipline, who would like to broaden their knowledge of the subject and wish to gain a suitable qualification to demonstrate their level of competence, ability
more...
From Chuck Castagnolo
Loan Officer Underwriting Training
Specifically designed for Loan Officers, Loan Agents, Realtors and Loan Processors who are new to real estate mortgage lending or who want to maximize, improve and sharpen their existing lending skills.
This seminar will tell you: *How underwriters think and what they look for in a file *What you need to do to have them approve your file as submitted *Learn to recognize and then neutralize
more...
Specifically designed for Loan Officers, Loan Agents, Realtors and Loan Processors who are new to real estate mortgage lending or who want to maximize, improve and sharpen their existing lending skills.
This seminar will tell you: *How underwriters think and what they look for in a file *What you need to do to have them approve your file as submitted *Learn to recognize and then neutralize
more...
From Boston University Corporate Education Center
ITIL Service Management Essentials
The IT Infrastructure Library (ITIL) is one of the fastest growing areas in IT today. ITIL is a set of best practices for managing IT services, originally developed in the UK more than 10 years ago. ITIL offers IT organizations a way to manage the requirement that they do more with less by providing process improvement and metrics for measuring performance and return on investment.
Service
more...
The IT Infrastructure Library (ITIL) is one of the fastest growing areas in IT today. ITIL is a set of best practices for managing IT services, originally developed in the UK more than 10 years ago. ITIL offers IT organizations a way to manage the requirement that they do more with less by providing process improvement and metrics for measuring performance and return on investment.
Service
more...
Net+
...al computer support experience as a PC technician or help desk technician.
Prerequisites
An introductory course in a Windows operating system, or equivalent skills and knowledge, is required. CompTIA A+ certification, or the equivalent skills and knowledge, is helpful but not required.
What you will learn
Upon successful completion of this course, you will be able to:
Identify
more...
...al computer support experience as a PC technician or help desk technician.
Prerequisites
An introductory course in a Windows operating system, or equivalent skills and knowledge, is required. CompTIA A+ certification, or the equivalent skills and knowledge, is helpful but not required.
What you will learn
Upon successful completion of this course, you will be able to:
Identify
more...
From Minerva Training Consultants
DB2 Application programming
Description
This course covers the aspects of DB2 which are initially required by DB2 application programmers and analysts as a first stage.
Designed For:
Systems Analysts.
Application Programmers.
DBAs as a first stage of their training.
Pre-requisites:
COBOL or PL/I programming experience.
Program Edit and submission knowledge.
Objectives:
Upon successful completion of the course the
more...
Description
This course covers the aspects of DB2 which are initially required by DB2 application programmers and analysts as a first stage.
Designed For:
Systems Analysts.
Application Programmers.
DBAs as a first stage of their training.
Pre-requisites:
COBOL or PL/I programming experience.
Program Edit and submission knowledge.
Objectives:
Upon successful completion of the course the
more...
From Business Training Works, Inc.
Customer Service Training for Hospitality
Onsite training classes for groups. At this time we do not offer public courses where individuals can sign up to attend.
more...
Onsite training classes for groups. At this time we do not offer public courses where individuals can sign up to attend.
more...
Retail Customer Service Training
Onsite training classes for groups. At this time we do not offer public courses where individuals can sign up to attend.
more...
Onsite training classes for groups. At this time we do not offer public courses where individuals can sign up to attend.
more...
Customer Service Training for Healthcare
Onsite training classes for groups. At this time we do not offer public courses where individuals can sign up to attend.
more...
Onsite training classes for groups. At this time we do not offer public courses where individuals can sign up to attend.
more...
Help Desk Training
Business Training Works, Inc. offers onsite training workshops, seminars, and classes for groups. Our courses are designed for one-hour, half-day, full-day, and two-day formats. For a full course outline, free resources, fee schedule, and company information, visit us at www.businesstrainingworks.com.
AVAILABLE SERVICES: Onsite Instructor-Led Programs for Groups: We come to your location.
more...
Business Training Works, Inc. offers onsite training workshops, seminars, and classes for groups. Our courses are designed for one-hour, half-day, full-day, and two-day formats. For a full course outline, free resources, fee schedule, and company information, visit us at www.businesstrainingworks.com.
AVAILABLE SERVICES: Onsite Instructor-Led Programs for Groups: We come to your location.
more...
Receptionist and Front Desk Training
Business Training Works, Inc. offers onsite training workshops, seminars, and classes for groups. Our courses are designed for one-hour, half-day, full-day, and two-day formats. For a full course outline, free resources, fee schedule, and company information, visit us at www.businesstrainingworks.com.
AVAILABLE SERVICES: Onsite Instructor-Led Programs for Groups: We come to your location.
more...
Business Training Works, Inc. offers onsite training workshops, seminars, and classes for groups. Our courses are designed for one-hour, half-day, full-day, and two-day formats. For a full course outline, free resources, fee schedule, and company information, visit us at www.businesstrainingworks.com.
AVAILABLE SERVICES: Onsite Instructor-Led Programs for Groups: We come to your location.
more...
From CDI College of Business Technology & Healthcare
Help Desk Analyst
...Desk Analyst diploma program is designed for students wishing to embark on a career in the Information Technology industry. The objective is to obtain the knowledge and skills necessary to service computer systems and to support users of these systems.
Students will study the theory of computer systems and operating systems and then develop practical skills through hands-on training. In
more...
...Desk Analyst diploma program is designed for students wishing to embark on a career in the Information Technology industry. The objective is to obtain the knowledge and skills necessary to service computer systems and to support users of these systems.
Students will study the theory of computer systems and operating systems and then develop practical skills through hands-on training. In
more...
Network Administrator
Would you like to gain the tools to set up and manage networks? The Network Administrator program is designed to provide you with essential skills to plan, implement, administer, support, and secure networked computer systems and associated users.
Continued advances in network technology have created an increased need for professionals trained in the information technology field. You will gain
more...
Would you like to gain the tools to set up and manage networks? The Network Administrator program is designed to provide you with essential skills to plan, implement, administer, support, and secure networked computer systems and associated users.
Continued advances in network technology have created an increased need for professionals trained in the information technology field. You will gain
more...
Network and Internet Security Specialist
Would you like to gain the tools to set up and manage networks? The Network and Internet Security Specialist program is designed to provide you with essential skills to plan, implement, administer, support, and secure networked computer systems and associated users.
Continued advances in network technology have created an increased need for professionals trained in the information technology
more...
Would you like to gain the tools to set up and manage networks? The Network and Internet Security Specialist program is designed to provide you with essential skills to plan, implement, administer, support, and secure networked computer systems and associated users.
Continued advances in network technology have created an increased need for professionals trained in the information technology
more...
From Boston University Corporate Education Center
Citrix Presentation Server 4.0: Administration
...T professionals, such as server, network, system and help desk administrators, familiar with Microsoft? Windows Server? 2003 environments. Systems engineers, analysts, consultants, architects and Citrix accessPARTNER network members are also appropriate candidates for this course.
Preparatory Recommendations
Before taking this course, Citrix recommends that learners successfully complete
more...
...T professionals, such as server, network, system and help desk administrators, familiar with Microsoft? Windows Server? 2003 environments. Systems engineers, analysts, consultants, architects and Citrix accessPARTNER network members are also appropriate candidates for this course.
Preparatory Recommendations
Before taking this course, Citrix recommends that learners successfully complete
more...
Managing Microsoft Systems Management Server 2003
...have one to three years of experience supporting multiple desktop and server computers running Microsoft Windows 2000 or Windows 2003 in medium to large enterprise organizations.
At Course Completion After completing this course, students will be able to:
Describe the features and infrastructure of Systems Management Server 2003 (SMS) Explore the SMS Site Architecture Deploy SMS
more...
...have one to three years of experience supporting multiple desktop and server computers running Microsoft Windows 2000 or Windows 2003 in medium to large enterprise organizations.
At Course Completion After completing this course, students will be able to:
Describe the features and infrastructure of Systems Management Server 2003 (SMS) Explore the SMS Site Architecture Deploy SMS
more...
From Chameleon - Global ITIL Experts
ITIL Practitioner Certificate - Service Desk/Incident Management
This three day course explores the guidance in ITIL Service Desk and Incident Management to understand the processes involved and the opportunities and challenges faced when implementing and working with the discipline.
more...
This three day course explores the guidance in ITIL Service Desk and Incident Management to understand the processes involved and the opportunities and challenges faced when implementing and working with the discipline.
more...
From Hawk Associates
Customer Service for Technical Support Professionals
Customer Service training isn t just for sales and customer support reps. Effectively handling both internal and external customers is an essential skill for IT professionals. Having good technical skills is only half of what you need; the other half is having the skills to gain customer satisfaction, understanding, and cooperation.
In this course, you will learn methods for effective
more...
Customer Service training isn t just for sales and customer support reps. Effectively handling both internal and external customers is an essential skill for IT professionals. Having good technical skills is only half of what you need; the other half is having the skills to gain customer satisfaction, understanding, and cooperation.
In this course, you will learn methods for effective
more...
From Alliance Training and Consulting, Inc.
Front Desk Security
This is a course for all front desk professionals needing crucial skills and know-how to protect the organization from potential security threats. Develop emergency response procedures that can save lives.
more...
This is a course for all front desk professionals needing crucial skills and know-how to protect the organization from potential security threats. Develop emergency response procedures that can save lives.
more...
Mastering Microsoft XP Professional
New or seasoned Network Administrators/Network Engineers, Help Desk/Support Staff who are preparing for Windows XP Professional Certification. Learn new features and how to configure XP Professional for your network.
more...
New or seasoned Network Administrators/Network Engineers, Help Desk/Support Staff who are preparing for Windows XP Professional Certification. Learn new features and how to configure XP Professional for your network.
more...
From The Really Big Impact Company
Quantum Learning
... Breakthrough learning in less than 2 hour away from your desk. Based on needs analysis your team attend a series of 90 minutes single topic workshops at the workplace, spaced three weeks apart. Structured to enable your managers to follow through the implementation and with automatic reminders, tips and hints delivered to the team s desktop every two days.
Why choose Quantum Learning
more...
... Breakthrough learning in less than 2 hour away from your desk. Based on needs analysis your team attend a series of 90 minutes single topic workshops at the workplace, spaced three weeks apart. Structured to enable your managers to follow through the implementation and with automatic reminders, tips and hints delivered to the team s desktop every two days.
Why choose Quantum Learning
more...
online course |
instructor-led class |
learn at home |
group study |
self-directed study |
cd-based training |
DVD video training |
printed book |
e-book digital book |
workshop seminar |
train the trainer |
computer-based learning |
discount pricing |
online tutorial |
